In ITIL, RFC status tracks what?

In ITIL, RFC status tracks what?

• A. Approval, implementation, and review
• B. Budget and resource allocation
• C. User satisfaction
• D. Data retention

Answer: (A)

RFC status tracks the lifecycle of a change request in Change Management. It follows the journey from the proposed change through assessment and approval, into planning and implementation, and finally a post-implementation review to verify outcomes and determine closure. This sequence ensures governance, accountability, and that changes are authorized, correctly carried out, and evaluated for success. Budget and resource considerations are part of planning but not what the RFC status itself tracks; user satisfaction and data retention are separate concepts not tied to the RFC lifecycle.

RFC status tracks the lifecycle of a change request in Change Management. It follows the journey from the proposed change through assessment and approval, into planning and implementation, and finally a post-implementation review to verify outcomes and determine closure. This sequence ensures governance, accountability, and that changes are authorized, correctly carried out, and evaluated for success. Budget and resource considerations are part of planning but not what the RFC status itself tracks; user satisfaction and data retention are separate concepts not tied to the RFC lifecycle.